Help

How can we help?

Answers on orders, delivery, repeat deliveries, returns and getting the most from moringa and baobab.

27 answers in total

Orders & checkout

Shipping & tracking

Subscriptions

Returns & refunds

Products & storage

Account & privacy

Still stuck?

Email ask@baomor.store and a real person replies, usually within one business day — Monday to Friday, 9am–5pm Eastern. Include your order number and we can look it up straight away.

ask@baomor.store

Call +1 (365) 855-3582

Fax +1 (437) 780-6955

Write to Baomor Plus Wellness, 982-145 1/2 Church Street, Toronto, Ontario M5B 1Y4

Useful pages

Shop all products Repeat deliveries & how they save 15%Who we are and how we source The farms behind your order

How can we help?

Orders & checkout

How do I place an order?

Which payment methods can I use?

Can I change or cancel an order?

Is there a minimum order?

Shipping & tracking

How much does shipping cost?

How long does delivery take?

How do I track my order?

What if my parcel is late or missing?

Subscriptions

How do subscriptions work?

How much do subscribers save?

Can I choose how often it arrives?

Can I pause, skip or cancel a subscription?

Which products can I subscribe to?

Returns & refunds

What is your returns policy?

My order arrived damaged or the seal was broken.

How long do refunds take?

What if the product just isn't for me?

Products & storage

How do I use moringa powder?

How do I use baobab powder?

How do I use the cold-pressed oils?

How should I store my pouches and bottles?

Are your products certified?

Are the products vegan and additive-free?

Account & privacy

How do I get my first-order discount?

Do you keep my card details?

Who is behind Baomor Plus Wellness?

How else can I reach you?

Still stuck?